Black Cab London Tours

Wheelchair Accessible London Tours by Black Cab: What Each Tour Allows

Elizabeth Tower and the Houses of Parliament seen across Parliament Square, with red double-decker buses on the road beside them

The short answer

Yes. Transport for London requires every licensed taxi to be wheelchair accessible, so every black cab tour of London runs in a cab with a ramp, and a cabbie may not charge a wheelchair user extra. What changes between tours is the rest: how much the stops ask you to walk, how many seats stay free with the chair aboard, and where the cab collects you.

The electric cab with a hearing loop

The Iconic London Taxi Tour, and the one that meets you at Heathrow. From $419 per group, up to 6.

Are black cab tours wheelchair accessible?

All of them, because the rule is about the vehicle rather than the tour. In TfL's words: "All taxis licensed by us are required to be wheelchair accessible and are automatically designated for the purposes of Section 165 at the point of licensing." Every one of the private black cab tours of London runs in a licensed cab, so the rule comes with the booking.

In plain terms, the driver must carry you seated in your chair, or carry the chair if you move to a seat, help you in and out, and charge nothing extra for it. The background is in how a London taxi is licensed. One caveat: each tour is sold by its own operator, so mention the chair when you book.

Wheelchair access on each black cab tour at a glance

The London black cab sightseeing tours and the themed routes, side by side. Every row runs in a wheelchair-accessible cab; the columns that differ are the stops and the seats.

Wheelchair access on black cab tours of London, as each listing states it
TourHoursSeats (max)Wheelchair in the cabStops listed step-freePickupFare per group (USD)
Iconic London Taxi Tour3 hours6YesNot listedCentral London or HeathrowFrom $419
2-hour highlights2 hours6YesYesHotel pickup, central LondonFrom $304
6-hour private sightseeing6 hours6YesYesCentral London pickupFrom $687
Personalized & Fun4 to 6 hours6YesNot listedCentral London pickupFrom $698
Icons & Hidden Treasures4 hours6YesYesHotel pickup, central LondonFrom $716
Bespoke black taxi tour4 to 6 hours6YesYesHotel pickup, central LondonFrom $606
Harry Potter, private3 hours5YesYesHotel pickup, central LondonFrom $479
Beatles Magical History4 to 5 hours6YesNot listedCentral London pickupFrom $633
Beatles, from Sloane Square3 hours5YesWarns of walkingSloane Square stationFrom $578

What the cab itself gives a wheelchair user

  • A ramp that must work. Drivers have to keep it available and in good working order at all times.
  • A secured chair. The wheelchair travels in the approved position for that taxi, strapped in, with your own seat belt round you.
  • A swivel seat and an intermediate step for anyone who can transfer.
  • A hearing loop and an intercom in most taxis, alongside the ramp.
  • Room for folded chairs and walkers in the luggage space.
  • A meter that waits until you and your aids are in.
Did you know? A London taxi whose ramp does not work is classed as unfit to work at all.

The best black cab tours for a wheelchair user

Every tour below is marked wheelchair accessible; what differs is how the stops are described. If the choice still feels close, which black cab tour to book sorts them by hours and theme.

1. The electric cab with a hearing loop

The Iconic London Taxi Tour lasts 3 hours and runs in a "fully accessible electric taxi providing easy entry and exit for wheelchair users or those with mobility issues, with a hearing induction loop and microphone system". It seats up to 6, and the listing adds that a wheelchair user may reduce that number. It is the only listing that collects from Heathrow and London City; the rest are under pickup points and routes. From $419 per group, up to 6.

2. The shortest run with step-free stops listed

The 2-hour highlights tour marks the wheelchair, the transport and the surfaces as accessible. In two hours it takes in Buckingham Palace and St James's Palace, Westminster Abbey and the Houses of Parliament, past Big Ben and Trafalgar Square, then St Paul's Cathedral, the Tower of London and Tower Bridge. Rated 4.9 from 1,238 reviews.

Two hours, step-free stops

The shortest tour with its surfaces marked accessible, and hotel pickup at both ends. From $304 per group, up to 6.

3. A long day with the stops listed as accessible

The six-hour private sightseeing tour carries every accessibility flag. Of its fourteen stops the longest is thirty minutes at Guildhall, and the cab has USB charging. The listing is plain about it: "We do not enter any of the main sites. This is external sightseeing." From $687 per group, up to 6.

4. The route left to you

The Personalized tour runs 4 to 6 hours with the itinerary built round you, so the stops can be the ones that suit the chair. Its listing marks the wheelchair and the transport as accessible but says nothing about the surfaces. The fixed parts are thirty minutes each at Buckingham Palace and St Paul's.

5. Themed routes: films and music

The private Harry Potter tour lists all four accessibility flags and seats up to 5. Of the Beatles black cab tours, the Magical History route is marked wheelchair and transport accessible, and it spends thirty minutes at Abbey Road Studios and an hour on Carnaby Street.

Where a listing asks for more walking

Two listings say more than a flag does. The Beatles tour that meets at Sloane Square is marked wheelchair accessible, yet it also warns that "there will be fair amount of walking involved in the tour, it may not be suitable for those with mobility problems". The Bespoke tour asks for a moderate physical fitness level. The Harry Potter Film Locations tour and both Cotswolds days say nothing either way. For any of these, ask which stops can be seen from the cab.

Useful Tip. Tell the operator the type of chair and whether you transfer to a seat before you book.

How many people fit with a wheelchair aboard?

Most of these cabs seat up to six, and a chair may reduce that. The Beatles tour from Sloane Square and the private Harry Potter tour cap at five. Every fare is per group except the London-to-Cotswolds day, so fewer seats does not raise the fare; the split per head is in what a black cab tour costs.

Mobility scooters, assistance dogs and hearing loops

  • Mobility scooters are not wheelchairs, so the driver decides whether one can be secured or folded away. Ask first.
  • Assistance dogs ride with you, at no extra charge.
  • Hearing loops are fitted in most taxis.

What to ask before you book

  • Which stops need you out of the cab, and which can be seen from it.
  • The chair's width and weight, and whether you transfer to a seat.
  • How many seats stay free once the chair is aboard.
  • A pickup on a flat stretch of kerb: drivers are told to avoid uneven pavement for wheelchair pick-ups.
  • An airport pickup, which only the Iconic tour publishes.
  • Free cancellation up to 24 hours ahead, which every tour here allows.
  • Step-free entry to a landmark, as a separate question: no tour here includes admission.

More on planning a black cab tour, and short answers to other black cab tour questions.

A black cab or the other accessible ways to see London

The river is the other step-free option. Every London pier is wheelchair accessible except Cadogan Pier, London Bridge City Pier at low tide and Wandsworth Riverside Quarter, and all river buses are step-free.

The open-top bus is its own question, weighed in black cab tour or hop-on hop-off bus. What a cab adds is the door-to-door part, and a driver obliged to help you in and out. With a pushchair too? See black cab tours with kids.

Frequently asked questions

Are London black cabs wheelchair accessible?
Yes, all of them. Transport for London requires every licensed taxi to be wheelchair accessible, and designates each one under Section 165 of the Equality Act at licensing.
Do London taxis charge extra for a wheelchair user?
No. The driver must carry a wheelchair user, help them in and out, and make no additional charge. On a tour the fare is per group, so the chair does not change it.
Can I stay in my wheelchair during a black cab tour?
Yes. The chair is strapped into the taxi's approved position and your seat belt goes round you. If you would rather transfer, the driver must carry the chair.
Can a mobility scooter go in a London black cab?
Not always. Mobility scooters are not wheelchairs and are not safety tested in the same way, so the driver judges whether it can be secured or folded into the luggage space. Give the operator its size and weight before you book.
Can I bring an assistance dog on a black cab tour?
Yes. A London taxi driver must carry an assistance dog, let it stay with you, and charge nothing extra. The only exemption is medical, backed by a TfL certificate.

Tours with step-free stops and a ramp at the kerb